Refund Policy
Last updated: Draft — pending legal review
We aim to be fair. Refunds are considered in the following situations:
- Duplicate payment for the same order
- Payment completed but the report was never delivered
- Technical failure attributable to our platform
- An incorrect report caused by a platform error (not user-entered incorrect information)
Corrections
If you notice a typo in your name or date of birth, contact support@instantkundli.ai within 24 hours and we'll regenerate the report at no charge, one time.
Processing
Approved refunds are processed to the original payment method within 7–10 business days via Razorpay.